Frequently Asked Questions
Welcome to the CIRCUIT BREAKER SUPERSTORE® FAQ page. Here, we answer your most common questions to ensure you have a smooth and informative shopping experience. If you have additional questions, please feel free to contact us.
Getting Started
Yes, creating an account is necessary to place an order with CIRCUIT BREAKER SUPERSTORE®. An account allows you to track your orders, save your shopping cart, and ensures your personal information is secure with our advanced encryption technology.
Absolutely! We use the latest 128-bit SSL encryption technology to protect your personal information. Your security is our top priority.
If you forget your password, click on the "Forgot Password" link on the login page, enter your email address, and follow the instructions to reset your password. If you continue to have issues, please contact our customer service for assistance.
Ordering Methods
Placing an order online is easy. Simply browse our products, add items to your cart, and proceed to checkout. For detailed steps, visit our Order Online page.
Yes, you can place an order by phone. Call our sales team at (800) 470-6655 for assistance. For more information, visit our Order by Phone page.
We accept a variety of payment methods including major credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers. For detailed information, visit our Payment Methods page.
Ordering Difficulties
Ensure that cookies are enabled in your browser. If the issue persists, please contact our support team at support@circuitbreakersuperstore.com for further assistance.
Sales tax is applied to orders based on the shipping address and applicable state laws. The tax rate will be calculated during checkout. For more details, visit our Sales Tax Information page.
Shipping and Delivery
Orders are typically processed within 1-2 business days. Standard UPS Ground shipping usually takes 5-7 business days. For expedited shipping options, please select during checkout or contact us for urgent needs.
Yes, once your order is shipped, you will receive a tracking number via email. You can also track your order by logging into your account and visiting the "My Orders" section.
Shipping charges vary based on the shipping method selected and the weight of the items. You can view the estimated shipping cost during checkout. For international orders, please contact our support team before placing your order.
Returns
If you need to return an item, log in to your account and visit the Returns Center. Follow the instructions to initiate a return. For our full return policy, visit our Returns Policy.
We offer a 30-day return policy for most items. Items must be in their original condition and packaging. For detailed information, please visit our Return Policy.
Customer Service
You can reach our customer service team by email at support@circuitbreakersuperstore.com or by phone at (800) 470-6655, Monday through Friday, 6:30 AM to 3:30 PM Arizona Time.
Due to our quick processing times, it may not be possible to change an order once it has been placed. However, please contact our customer service team as soon as possible, and we will do our best to accommodate your request.
We offer a standard warranty on all our products. For detailed warranty information, please visit our Warranty Policy.
For more information or if you have any other questions, please visit our Contact Us page. Thank you for choosing CIRCUIT BREAKER SUPERSTORE®!