Return Policy

All returns shall be subject to a 25% restocking fee plus all freight charges incurred, even if no freight charges were originally billed to Buyer. All credits or refunds are subject to inspection and verification of returned material. Seller has 15 days to inspect and verify material prior to issuing credit or refund. A "Return Goods Authorization," otherwise known as "RGA," is required for all returns, and returns must be made within 15 days from the date of RGA. All RGAs must be requested within 60 days of invoice date. After 60 days, no credit or refund will be issued. No exceptions. For "Special Terms Pricing" orders, no returns are accepted after 30 days.

Special Orders

Some orders are designated as "special order." Special Orders are non-cancelable and non-returnable. Seller will notify the buyer, either verbally or in writing before shipping, if the order has been designated as "special order." If the buyer has been informed by the seller that the order is designated as "special order," and the buyer decides to cancel the order, the buyer must notify the seller of the cancellation in writing on the same day the buyer was notified.